This acceptable use policy sets out the standards that apply to you when you use our site. This should be read alongside our Website Terms of Use, Comms Toolkit Terms and Conditions and Privacy and Cookies Policy also available on our site.


This policy applies to: (“site”).

The site is operated by: Courtyard Marketing Ltd t/a Primary Care Comms Clinic (collectively, “Primary Care Comms Clinic,” “PCCC,” “we,” “our,” or “us”). 

Our company number is 10086566 and our VAT registration number is GB 351837686.

Our registered office address is at: 40-42 Hoyland Common, Barnsley, South Yorkshire, England, S74 0DQ.

And our address for all queries is at: The Circle, 33 Rockingham Lane, Sheffield S1 4FW. 


You can contact us with any questions or issues in respect of our acceptable use policy by email at: [email protected]

Alternatively, call us at: 0114 405 5020. Our office is open Monday to Friday, 8am until 4pm except for Bank Holidays when we’re closed.


The site should be used for your personal information only. You are welcome to use the site provided you stick to this policy and our terms of use.

The site should be used to:

  • Find information about our primary care communications services.
  • Read thought-leader advice and tips around primary care communications services.
  • Access ready-to-use comms templates, plans and ideas all in one place through an annual subscription and agreement with our Comms Toolkit Terms and Conditions.


Whether you are a visitor or registered user, you must comply with our terms of website use, and use our site for lawful purposes only. You are not permitted to use our site for (deep breath!):

  • any fraudulent activity.
  • any activity which breaches any applicable law or regulation, whether national or international;
  • any activity which may cause or result in harm to a child under 18 years of age;
  • sending unsolicited advertising or other content (spam), or entering into any arrangement for such material to be sent;
  • reproducing, selling or otherwise handling our site or its contents in breach of our terms of website use;
  • creating a link to our site from another website without prior written consent;
  • knowingly introducing to our site, or transmit or attempt to transmit to any other site, computer or network, viruses, trojans, worms, logic bombs or other material, code or programme which is malicious, contains nasties or is technologically harmful;
  • attempting to gain unauthorised access to our site, our software, our server, or any server, computer or database connected to our site; or
  • attacking our site via a denial-of-service attack or a distributed denial-of service attack. 


Our site may offer you the facilities to upload or contribute content or other material. 

When making use of these facilities, it’s your responsibility to make sure that any contribution is, as far as you are aware, factually correct, represents your honest opinion, and does not breach any applicable law or regulation. 

You must also make sure your contribution does not include any material which (without limitation – another deep breath!):

  • is defamatory, obscene, offensive, hateful or inflammatory;
  • is, or refers to material which is, sexually explicit;
  • promotes violence, illegal activity or any form of discrimination;
  • infringes any other person’s copyright, database right or trade mark;
  • threatens, harasses, upsets, embarrasses, alarms or annoys any other person, or is likely to do so; 
  • advocates, promotes or assists any illegal activity;
  • is likely to deceive any person or is made in breach of a legal duty owed to a third party (such as a duty of confidence);
  • invades another’s privacy or cause inconvenience or anxiety to any person;
  • is used to impersonate any person, or to misrepresent your identity or affiliation with any person; or
  • gives the impression that the material originates from us if this is not the case.


If you have any concerns or questions about this acceptable use policy, contact us.

The terms of this policy are governed by the laws of England and Wales.

Any breach of this acceptable use policy will be dealt with in the same way as a breach of our terms of website use, and we reserve the right to take any other action we reasonably deem appropriate, including restricting your use of our site and/or taking legal action against you. 

We are not liable for any loss or damage caused by any breach of this acceptable use policy. 


Please check this page regularly, as we may revise, change or update this acceptable use policy at any time. We know you’re not likely to but you should check the relevant terms each time you use the site.

This policy was last updated 29 January 2024.