Primary Care Comms Clinics

Got a primary care communications or social media headache brewing?

Get comfy and book an appointment in one of our famously-good Comms Clinics for rapid relief. 

  • New clinics to help you with your comms available every month
  • Weary website or tired newsletters? See us in the Content Clinic
  • Frustrated by patient reviews? Get treated in the Rapid Reviews Clinic
  • Need branding that turns heads? Step into our Branding Clinic
  • Clinic spaces are limited so you have to be quick when they’re announced!
  • Need branding that turns heads? Step into our Branding Clinic
  • Clinic spaces are limited so you have to be quick when they’re announced!
FREE Drop-in Comms Clinics

We proudly run free monthly drop-in sessions for practice, primary care network and federation staff delivering comms. With a different topic every month, listen and share ideas with your fellow primary care teams and bag takeaway practical tips you can try straight after the session.

Taking place over Microsoft Teams, they run for 30 minutes over lunchtime – who said you couldn’t multitask! Take a peek at our upcoming clinics and save a seat. And if you can’t see the topic you’d like, submit the idea on our Google Form. Hope we’ll see you soon.

Content Clinic

Weary website content out of date and desperate for decluttering? No time for writing newsletters or creating eye-catching infographics? CQC are watching and your funding depends on useful, accessible patient communications. Good job it’s our bread and butter! We do:

  • Website audits to check, declutter and refresh existing website content so it’s useful, accessible and ready for a new website or website template.
  • Content writing on a regular basis so you can ask us to write anything you need, whether that’s website updates, newsletters or health articles for local magazines, on a monthly retainer. Written by humans, using the NHS Content Style Guide too, not AI!
  • Practical training sessions with built-just-for-you cheatsheets so you can quickly upskill your team in content design and good writing techniques minus the guesswork.

Our Content Clinic is taking bookings for January and February 2024 so hurry if you’d like our help. Discounts are available if you’re buying this as a primary care network for your member practices too.

Branding Clinic

Branding and how the world sees you is a vital ingredient of good communications. Sadly, many design agencies are outside of most primary care team budgets or make things more complicated than they need to be.

So our branding package is really, really simple. You get your logo, letterhead template, email signature template, presentation slide templates and a nice, easy brand guide to follow for just £450 + VAT.

Our Branding Clinic is currently taking bookings for January and February 2024. Request our brochure to see our work, get inspiration and see how quickly we can bring your primary care brand to life.

Rapid Reviews Clinic

Tired of seeing unanswered patient reviews on NHS.uk and Google pile up? Worried about how to answer the negative ones? Let us help clear the backlog for you and quickly boost your skills so you can answer them faster and more fabulously in the future in just three easy steps!

  • Tell us how many reviews need answering. There’s a simple flat fee per review we write.
  • Your patient reviews are answered swiftly and professionally. No blanket responses; each one answered carefully and compassionately.
  • A 1-2-1 training session with built-just-for-you cheatsheets so you can easily answer positive, negative and downright snarky reviews, in your own voice and style, any day of the week.

Our Rapid Reviews Clinic is taking bookings for January and February 2024 so hurry if you’d like our help. Discounts are available if you’re buying this as a primary care network for your member practices too.