NHS Social Media and Communications Training
NHS comms and social media training from people who actually work in primary care
Let our team support your team on how to do your primary care communications and social media with quality and authenticity over quantity and generic to reach your audiences.
Benefits of communications and NHS social media training
Choose Primary Care Comms Clinic and your training is delivered by primary care comms practitioners from the perspective of primary care but also with plenty of inspiring examples from other industries and how they can translate into primary care.
Theory and safe NHS practice get rolled into every session so you can see the psychology and evidence behind what we do and why. It’s affordable and plenty of past learners rave about too.
Types of communications and NHS social media training
NHS Digital Customer Service Skills
How to manage your digital comms touchpoints and deal with online patient reviews in primary care. Unique marketing training you won’t find anywhere else!
Social Media Customer Service Skills
How to stay safe on social media, handle social media comments and improve your relationships with patients in primary care. A crucial part of marketing training for any busy team.
Social Media Management
How to plan, schedule and monitor your social media alongside doing the digital day job in primary care, all informed by NHS Digital guidance and training media.
Basic Content Creation Course
How to create your own range of graphics, posters and leaflets in-house that meet NHS content style guidelines and save £££ on marketing budgets.
Advanced Content Creation
How to create your own range of short videos and GIFs in-house so you can engage with different audiences online more effectively.
Health and Digital Literacy
How to lower barriers and reduce health inequalities through your communications incorporating media skills training.
Write Your Patient Communications Plan
No more procrastination! Patient comms planning made easy with our hands-on planning support for primary care teams.
Social Media for the Terrified
Support for technophobes and teams who just ‘don’t do social media’ but want to ‘ do social media’ safely and well.
Social Media Advertising
Dip your toe into more reach for those all-important campaigns that really need to hit home with our social media advertising training course.
Promoting Digital Services to Patients
A mixture of behavioural science and comms know-how to get more patients using your digital services such as the NHS App or online consultation forms.
Communicating with your Patient Participation Group
Ideas and inspiration to help support, develop and motivate your group plus ways to recruit more members that represent your patient population.
Managing Reputation
Discover how to assess and measure your organisation’s reputation, practical ways to protect your team from risks and create a comms plan to repair or improve your reputation.
Bespoke sessions and workshops are available too – just ask.
NHS Social Media and Communications Training Pricing
Our digital academy of training sessions start from £250+VAT and discounts are available for small groups and if you want to book more than one training session.
Look out for our FREE training and advice sessions in our Drop-in Comms Clinics that run throughout the year too.